At Carb Lens, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Photos and Images: When you use our scanner, we process photos of food to estimate nutritional values. These images may be temporarily processed on our servers to run AI analysis. We do not use your photos for training our AI models without your explicit consent.
Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
Usage Data: We collect information about how you interact with the app, including scan history, dashboard entries, and feature usage. This helps us improve the app experience.
Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
How We Use Your Information
To Provide Our Service: We use your information to deliver AI-powered nutrition analysis, store your scan history, and personalize your dashboard experience.
To Improve Our App: We analyze usage patterns and feedback to enhance features, fix bugs, and develop new functionality.
To Communicate With You: We may send you service-related emails, security alerts, and optional product updates. You can opt out of non-essential communications at any time.
For Security: We use your information to detect and prevent fraud, abuse, and security incidents.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption for data in transit (TLS 1.3)
- Encrypted storage at rest using AES-256
- Regular security audits and vulnerability assessments
- Strict access controls and authentication requirements
While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Information Sharing
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors who help us operate our app (e.g., cloud hosting, payment processing via Stripe). These providers are contractually bound to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
- Business Transfers: If Carb Lens is acquired or merged, your information may be transferred as part of that transaction.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use our app so we can improve it
- Deliver relevant advertisements (via Google AdSense)
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the app.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we delete your account and personal data.
- Portability: Receive your data in a portable format.
- Objection: Object to certain types of processing.
To exercise these rights, contact us using the information below. We will respond within 30 days.
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out: